External stakeholders (e.g. employers, partners, community leaders) are valuable contributors to program assessment and review processes. Institutions need creative strategies to effectively engage stakeholders in assessment processes given the current environment of remote interactions, the need for flexibility, and an ever-growing list of responsibilities. In this session, facilitators will engage attendees in approaches to identify stakeholders and motivate them to participate, craft effective questions, and analyze responses that lead to actions that benefit students.

Ellen Derwin, Interim Associate Vice Chancellor for Institutional Assessment and Planning, UMass Global
Lindsay Chelekis, Assistant Professor, UMass Global

A review of lessons learned, best practices, and next steps based on UPC's experience of what, how, and when to measure KPIs and the importance of sharing this data across the institution to drive high-result planning in an international environment.

Fiorella Del Carpio, Chief of Standards and Self-Evaluation, Universidad Peruana de Ciencias Aplicadas
Manuel Cortés-Fontcuberta, Director of Quality Assurance, Universidad Peruana de Ciencias Aplicadas