Juanel Oriach is on a mission to ensure that every college degree leads to a meaningful career and a livable wage. As the Senior Director of Customer Success at Gray Decision Intelligence, Juanel partners with higher education leaders to move beyond "completion" as the sole metric of institutional success.

He specializes in helping institutions democratize their data—transforming complex labor-market insights and internal economics into a clear narrative of student ROI. Whether he is helping a Provost navigate an accreditation cycle or using Gray DI’s Program Evaluation System (PES) to identify high-growth career pathways, Juanel’s focus is on making data actionable for those on the front lines of institutional strategy.

With a career rooted in student success and decision intelligence, Juanel believes that the best academic decisions happen at the intersection of institutional mission and market reality. When he isn’t helping campus leaders solve complex portfolio puzzles, you can usually find him working towards his daily step goal or researching the next best sunset view.