The focus of this presentation is to discuss carrying out our vision for student success and academic excellence for advanced learning opportunities specific to our local and regional context as a higher education institution in the Western Pacific region. Speakers will highlight institutional demographic data of the diverse student population we serve; and extend conversation describing fundamental tools that bolster innovative curriculum development and strengthen assessment of teaching and learning. Centering and describing innovative curriculum that values the institutional context and diverse community cultural contexts of our students – locally and from our surrounding Pacific Islands and broader contexts. Speakers will invite session attendees to engage in reflective conversation on the information presented and how it informs continuous improvements and actions that propel and promote student success.

Kathrine Gutierrez, Associate Professor, University of Guam
Marlena Pangelinan, Vice Provost for Institutional Effectiveness, University of Guam

Culture, vision, and values inform policies and practices for both student services staff and academic leadership and faculty. When we go beyond meetings and information-sharing to co-construct meaningful, inclusive, and consistent parallel pathways for student engagement, achievement outcomes are multiplied. Instead of working separately (and in the dark regarding what the other team is doing), student success and academic affairs teams at Claremont Lincoln University deliberately and enthusiastically build programs for faculty and students. In this session, they will share key examples from faculty onboarding, student onboarding, welcome calls and consultations from both student services and faculty, and collaboration with enrollment, financial services, and all touchpoints for learner engagement and success.

Crystal Stewart, Student Services Manager, Claremont Lincoln University
Karen Kraker, Associate Vice President of Student Services, Claremont Lincoln University
Stephanie Varnon-Hughes, Executive Dean of Academic Affairs, Claremont Lincoln University

In the rapidly changing landscape of higher education, institutions are increasingly recognizing the need to embrace equity and inclusion as core principles. However, it is becoming clear that traditional approaches are not enough to address the complex challenges faced by marginalized students. To achieve real progress, higher education must adopt innovative strategies that break down barriers and foster an environment where every student can succeed.
This presentation explores how higher education institutions can take bold, creative approaches to promoting equity and inclusion. Using United States International University – Africa (USIU-Africa) as a case study, I will highlight practical and forward-thinking solutions that are transforming the student experience, making inclusivity not just a goal, but a reality. I will also share actionable ideas for how institutions can leverage technology, data, and student-driven initiatives to ensure that all students have the opportunity to thrive.

Maureen Kangu, Assistant Professor of Marketing, United States International University Africa
Veronicah Kaluyu, Assistant Professor, United States International University, Africa