Nicole Poff currently serves as the Director of Academic Services and Assessment at United State University, an online institution committed to serving underserved student populations. In her present role, Nicole offers strategic support across multiple domains, including new program development, curriculum enhancements, assessment, faculty development, and student success initiatives. Her experience in various departments and roles within Higher Education provides her with a comprehensive perspective, enabling her to take a holistic approach to problem-solving that integrates insights from multiple areas and leverages data to prioritize student-centric decision-making.

As an educational consultant, she has navigated a variety of educational landscapes, aiding traditional campuses, transitioning into the digital realm, empowering K -12 school districts to create new offerings, co-creating innovative programs with colleges, and supporting universities in re-envisioning processes and expanding student services.